Category Archives: customer service

Will your business’ romance with social media become a full-blown relationship? This Social Media Week panel says yes!

Social Media Week kicked off Monday, and I was pleased to be invited to attend an evening panel entitled Mobile Meets Social: Seamlessly Converting “Check-ins” to Check-Outs, Hosted by Taylor. The panel featured Rachel Cohn, Global Customer Marketing Strategist at … Continue reading

Posted in customer service, Facebook, Foursquare, Groupon, Living Social, media, on-the-job, Social Media, startup companies, Twitter | Tagged , , , , , , , , , , , , , , , | 2 Comments

A burger joint tweets, and Wisconsin listens

Did you know that social media provides the perfect platform for customer service? In this article, Troy Janisch of socialmeteor.com outlines four tenets of customer service that AJ Bombers, a burger joint in Milwaukee, WI, has mastered completely via social … Continue reading

Posted in burger joints, customer service, networking, Social Media, Twitter, Wisconsin | Tagged , , , , , , | 2 Comments