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Category Archives: customer service
Will your business’ romance with social media become a full-blown relationship? This Social Media Week panel says yes!
Social Media Week kicked off Monday, and I was pleased to be invited to attend an evening panel entitled Mobile Meets Social: Seamlessly Converting “Check-ins” to Check-Outs, Hosted by Taylor. The panel featured Rachel Cohn, Global Customer Marketing Strategist at … Continue reading
Posted in customer service, Facebook, Foursquare, Groupon, Living Social, media, on-the-job, Social Media, startup companies, Twitter
Tagged check-ins, Columbia School of Journalism, consumers, deals, first dates, geolocation, incentives, mobile apps, NBC Universal, ROI, Scoutmob, SMWNYC, social media, Social Media Week, Taylor Strategy, The Daily
2 Comments
A burger joint tweets, and Wisconsin listens
Did you know that social media provides the perfect platform for customer service? In this article, Troy Janisch of socialmeteor.com outlines four tenets of customer service that AJ Bombers, a burger joint in Milwaukee, WI, has mastered completely via social … Continue reading
Posted in burger joints, customer service, networking, Social Media, Twitter, Wisconsin
Tagged AJ Bombers, beer, burgers, Milwaukee, peanust, twitter, Wisconsin
2 Comments
